Privacy Policy

Effective Date: Sept 22, 2026

At Book Smart Miami, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with Book Smart Miami.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

The information we collect depends on how you interact with Book Smart Miami and the features or services you use.

Information You Provide to Us

When you place an order, create an account, contact customer service, subscribe to communications, or otherwise provide information to us, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and transaction information
  • Information you provide when communicating with us

Account Information

If customer accounts are available and you choose to create one, we may collect and maintain information associated with your account, such as:

  • Username or account identifier
  • Account credentials
  • Order history
  • Saved preferences
  • Other information associated with your account

Passwords and authentication credentials are handled through the security systems used by our website and applicable service providers.

Payment & Transaction Information

Payments made through Book Smart Miami are processed using third-party payment providers and payment gateways.

Depending on the payment method you select, the applicable payment provider may collect information necessary to authorize and process your transaction.

Book Smart Miami does not directly require customers to provide us with their complete payment card credentials outside the secure checkout systems used to process transactions.

Messages & Customer Support

If you contact Book Smart Miami, we may retain information associated with your communication, including:

  • Customer service inquiries
  • Order-related communications
  • Return and refund requests
  • Feedback
  • Reviews you submit
  • Email correspondence
  • Other information you choose to provide

Information Collected When You Use Our Website

Certain technical and usage information may be collected automatically when you access or interact with our website.

Device & Technical Information

This may include information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language or browser preferences
  • Approximate location derived from an IP address
  • Other technical information about your connection or device

Website Usage Information

Depending on the technologies and services used by our website, information about how visitors interact with the site may include:

  • Pages viewed
  • Products viewed
  • Time and date of visits
  • Referring pages or websites
  • Website navigation and interactions
  • Search activity
  • Shopping cart activity

Approximate Location Information

Our website or service providers may determine a general geographic area based on information such as an IP address.

This type of information generally identifies an approximate area rather than a precise physical location.

How Book Smart Miami Uses Information

We may use personal information for purposes reasonably necessary to operate our bookstore, fulfill customer orders, provide support, maintain our website, and comply with applicable obligations.

Processing & Delivering Your Orders

Information may be used to:

  • Process purchases
  • Confirm orders
  • Prepare and fulfill orders
  • Arrange shipping and delivery
  • Provide shipment and tracking information
  • Communicate important information about an order

Providing Customer Support

We may use your information to:

  • Respond to questions and requests
  • Provide information about products or orders
  • Investigate delivery issues
  • Process eligible returns and refunds
  • Resolve customer service concerns

Managing Customer Accounts

Where customer accounts are available, information may be used to create, maintain, secure, and administer those accounts and provide account-related features.

Processing Payments & Preventing Fraud

Information may be used by Book Smart Miami and our applicable service providers to:

  • Authorize and process transactions
  • Verify certain order information
  • Identify potentially fraudulent activity
  • Protect our customers, website, and business

Communicating With You

We may send transactional communications necessary to provide our services, such as order confirmations, shipping notifications, customer service responses, and other important information related to your purchases.

Where permitted and where any required consent has been obtained, we may also send promotional communications about Book Smart Miami, including information about products, offers, or store updates.

You may unsubscribe from marketing emails using the unsubscribe option included in applicable messages.

Improving Our Website & Services

We may use information to:

  • Understand how customers use our website
  • Maintain and improve website functionality
  • Improve the shopping experience
  • Diagnose technical problems
  • Evaluate website and store performance

Security, Legal & Compliance Purposes

Information may also be used when reasonably necessary to:

  • Protect the security of our website and services
  • Detect or prevent fraud and misuse
  • Protect our legal rights and property
  • Enforce applicable store policies and agreements
  • Comply with applicable legal, tax, accounting, or regulatory obligations
  • Respond to lawful requests from authorized authorities

Cookies & Similar Technologies

Book Smart Miami and the service providers supporting our website may use cookies and similar technologies.

Depending on our website configuration, these technologies may help:

  • Keep items in your shopping cart
  • Remember website or account preferences
  • Support essential website functionality
  • Maintain website security
  • Understand website traffic and performance
  • Improve the customer experience
  • Support analytics or marketing features where applicable

Types of Cookies

Cookies used on the website may include:

  • Essential Cookies — necessary for core website functionality.
  • Functional Cookies — help remember certain preferences and features.
  • Analytics Cookies — help us understand website usage and performance.
  • Marketing Cookies — may support advertising or marketing features where used and permitted.

You may be able to manage cookies through your browser settings and, where available, through cookie preference controls on our website.

Disabling certain cookies may prevent some website features from functioning as intended.

For additional information, please review our Cookies Policy.

How We Help Protect Your Information

We use reasonable administrative, technical, and organizational measures designed to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These protections may include secure website connections, access controls, trusted service providers, and other safeguards appropriate to the services we operate.

However, no website, electronic transmission, payment system, or method of data storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

When Information May Be Shared

Book Smart Miami may share information with service providers and other parties when reasonably necessary to operate our business, provide our services, fulfill customer orders, or comply with applicable obligations.

Payment Processors

Information necessary to process a transaction may be shared with the applicable payment provider or financial service involved in your purchase.

Shipping & Delivery Providers

Information such as your name, shipping address, and other necessary delivery details may be provided to shipping and fulfillment providers so your order can be delivered.

Depending on the shipment, carriers may include USPS, UPS, or other appropriate delivery partners.

Website & Technology Providers

We may use third-party providers to support website hosting, ecommerce functionality, security, analytics, communications, customer service, and other business operations.

These providers may process information on our behalf as necessary to provide their services.

Email & Communications Providers

Service providers may help us send communications such as:

  • Order confirmations
  • Shipping updates
  • Customer service messages
  • Account-related communications
  • Marketing communications where applicable

Analytics & Performance Services

We may use analytics or similar services to better understand how visitors use our website and to help improve website performance.

Legal Disclosures

We may disclose information when we reasonably believe disclosure is necessary or appropriate to:

  • Comply with applicable law or legal obligations
  • Respond to valid legal processes or lawful requests
  • Protect Book Smart Miami’s rights or property
  • Investigate or prevent fraud or security incidents
  • Protect customers, users, or other individuals
  • Enforce our policies or agreements

Your Privacy Choices & Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to certain personal information
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a portable copy of certain information
  • Opt out of certain marketing communications
  • Exercise other rights provided by applicable law

These rights are subject to applicable exceptions and verification requirements.

To submit a privacy request, contact us at info@booksmartmiami.com .

U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Where required by applicable law, eligible individuals may submit requests concerning their personal information using the contact information provided in this policy.

We will review privacy requests and respond as required by applicable law.

Children’s Privacy

Book Smart Miami’s website and online shopping services are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 in circumstances where parental consent would be required.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter and take appropriate action.

Third-Party Websites & Services

Our website may contain links to websites, payment services, social platforms, or other services operated by third parties.

Book Smart Miami does not control the privacy practices of independent third-party websites and services. Their handling of information is governed by their own privacy notices and terms.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying applicable legal, accounting, tax, or regulatory obligations.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable requirements.

Changes to This Privacy Policy

Book Smart Miami may update this Privacy Policy from time to time to reflect changes to our services, website practices, technology, or applicable requirements.

When this policy is updated, the revised version will be posted on this page and the effective date will be updated when appropriate.

We encourage you to review this Privacy Policy periodically.

Questions About Your Privacy?

If you have questions about this Privacy Policy, how Book Smart Miami handles personal information, or a privacy-related request, please contact us using the information below.

Book Smart Miami Contact Information

Business Name:
Book Smart Miami

Address:
145 NW 20th St
Boca Raton, FL 33431
United States

Email:
info@booksmartmiami.com

Phone:
+1 (561) 394-6085

Website:
booksmartmiami.com

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)

Saturday – Sunday: Closed

Typical Response Time: Within 1 business day